Privacy Policy

DaytonaHotels.com Low Rate Guarante
Terms & Conditions and Claims Processing Requirements

The booking must be made via www.daytonahotels.com for a standard rate or a best rate.

Affinity, Association, Group, Corporate, Negotiated, Packages and Wholesale rates are not applicable. Rates part of a travel package, which includes more than hotel accommodations do not qualify.

If a lower Internet rate is found, DaytonaHotels.com will honor the competing rate (under the terms and conditions).

In order to receive the lower rate and discount, the guest must have a confirmed reservation from the DaytonaHotels.com website with a DaytonaHotels.com system confirmation number.

The competing rate on another web site must be for the same hotel, dates, room type, number of guests, currency, payment requirements and must be publicly viewable and bookable via the Internet at the time the claim is reviewed by a Customer Service Specialist. A viewable rate means that the general public can view the rate on the web site. A bookable rate means that the rate is available and can be reserved online.

If the reservation is made within 24 hours of arrival, the guarantee will not apply.

The guest does not have to book a room on the competing website. They only need to prove the validity of the claim based on the terms of the policy.

The Lowest Rate Guarantee does not apply to websites that do not reveal the hotel name and location such as: Priceline and Hotwire.

The "rate" comparison will be determined using the same price and/or tax policy.

A claim must be received by DaytonaHotels.com within 24 hours after making the original reservation on www.daytonahotels.com.

The DaytonaHotels.com Low Rate GUARANTEED! Claim Form must be submitted on www.daytonahotels.com or you must telephone DaytonaHotels.com's Reservations Department at: 800 874-7420 x 348. No written claims will be accepted.

DaytonaHotels.com's Customer Service Specialists have the sole right and discretion to determine the validity of any claim. They will validate that the claim meets all Terms, Conditions, and Claims Processing requirements.

For a multiple night stay, the total room cost for the stay will be evaluated in determining whether the other web site has a lower rate.

Upon validation of the claim, the Customer Service Specialist will send an email or other communication to you that includes the reservation confirmation number, a file tracking number for the claim and the new rate you will be charged. (If you have not received a confirmation within 24 hours of submitting a claim, you may contact our Customer Service department by phone (800 874-7420 x 348) to check the status of your claim.)

Void where prohibited by law. DaytonaHotels.com reserves the right to modify, alter, suspend or terminate this Guarantee at any time without prior notice at its sole discretion.